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Support Guidelines; Last Updated: 1/1/2010
Topic Started: January 1, 2010, 7:52 am (76 Views)
Lenny January 1, 2010, 7:52 am Post #1
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 Support Guidelines.................................Last Updated: 1/1/2010

To ensure that the Zathyus News Broadcast team is delivering the quickest, and most accurate support, we have a few provisions and guidelines that will help you get the fastest and best answers from the staff team.

  • Topic titles should be clear and to the point. Topic titles like this will now be ignored and trashed.
    Correct Topic Title Example: Latest Article Script
    Incorrect Topic Title Example: ?

  • Be sure to correctly and clearly describe your problem. Use links, and screenshots when necessary. The use of links and screenshots will help pinpoint the exact area in question and help solve your support faster.

  • If your support question or comment in unreadable or incoherent, it will be trashed and your support will not be solved.

  • Before posting your support question or comment, briefly skim the support area to see if your question was previously asked and answered.

  • If a Zathyus News Broadcast staff member has not solved your support within 24 hours, feel free to bump your support topic.

  • If your support topic is not solved, it will remain open until so. All solved support topics will be closed immediately after being solved.


Thank you.

- Zathyus News Broadcast Team
VOTE LENNY&SCOTTY FOR BEST DUO.
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